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4th International Conference of Long-term Care Directors and Administrators


中文 Chinese Version 

International Conference on
'Aged Care and Ageing: Global Challenges and Responses'

1-3 August 2018, AGSM Building and John Niland Scientia Building, UNSW Sydney

Long-term care is one of the most rapidly growing industries in the world, especially in Asia where the number of people aged 80 and above will quadruple to more than 250 million by 2050.

This conference brings together academics, policymakers and industry leaders to explore new directions in long-term care, focusing on the coordination between policy initiatives and industry and investment imperatives.

This is the fourth conference in a triennial series which began in 2007 in Berlin. Since then, events have been held in Hong Kong and Atlanta, and the conference series has gained an enviable reputation as one of the world’s strongest in bringing together industry and policy leaders in the field.

The conference is designed to inform professionals about the latest developments in assistive technologies, aged care models for the future, the management of cognitive ageing and decline, falls prevention, long-term care insurance and investment, aged care workforce, and other topics germane to aged care facilities. The program comprises keynote presentations, panels, plenary sessions and concurrent contributed papers. 

International Speakers

  • Professor Hiroko Akiyama, The University of Tokyo
  • Professor Carol Jagger, Newcastle University

  • Pip O’Keefe, World Bank Group

  • Professor Du Peng, Renmin University of China

Program overview

Industry Day (1 August)

As part of the conference, an Industry Day will be held on August 1 to provide a platform for industry players and academics to explore best practice and innovation in long-term care as well as future challenges and opportunities. The day will also provide participants with an opportunity to explore the potential for industry cooperation.

Conference (2-3 August)

The conference program will feature a combination of keynote presentations, panels, plenary sessions and concurrent contributed papers.


[AGSM Building]

8:30 – 9:00

Arrival and Registration
[AGSM Foyer]

9:00 – 9:30

[Colonial Bank Theatre]

Scientia Professor John Piggott, UNSW, Director, CEPAR

Dr Bei Lu, Research Fellow, UNSW, CEPAR

Overview of Australia’s International Aged Care Capabilities
Liu Bing, Senior Trade and Investment Lead - Asia, Australian Trade and Investment Commission (Austrade)

9:30 – 10:45

[Colonial Bank Theatre]

Twilight Aged Care 100 Years and Beyond - an Australian Story
Lorraine Lovitt, Chair, Twilight Aged Care

Best practice and innovation - supporting people from diverse background
Maria Cheng, Chief Operations Manager, CASS Group

Best Practice & Innovation: Long-Term Dementia Care
A/Professor Andrew Cole, Chief Medical Officer, HammondCare

Wu Xuhong, Chair, Hong Kong Leshanju

Entering the Sanqiao Senior Apartment - Feel Different Happiness
Cao Peng, CEO, Qiulan Age Care Group

10:45 – 11:15

Morning Tea
[AGSM Foyer]

11:15 – 12:45

[Colonial Bank Theatre]

Practical innovation: Closing the Social Infrastructure Gap in Health and Ageing
Sarah Butler, Australia, SE Asia and New Zealand Health Leader and APAC Insurance Strategy, PwC

China Aged Care - Opportunities and Challenges
Dr Shane Moran, Managing Director, Provectus Care Group

Evaluating outcomes and ROI of telehealth for Chronic Disease Management (CDM) 
Professor Branko Celler, Emeritus Professor, UNSW

Elderly Care: Lvkang Medical Care and Senior Services - Pattern & Prospection
Dr Yongyue Zhuo, Chair, Zhejiang Lvkang Medical Care Investment Managament Co.

Hanya Lin, Chair, Taiwan Long-term Care Association

12:45 – 14:00

[AGSM Foyer]

14:00 – 16:30

Site visit to a long-term care facility

Coaches depart at 2.00pm from Gate 11


CONFERENCE PROGRAM: THURSDAY, 2 AUGUST                                                                                               
[John Niland Scientia Building]

8:30 – 9:00

Arrival and Registration
[Scientia Foyer]

9:00 – 9:30

[Tyree Room]

Scientia Professor John Piggott, UNSW, Director, CEPAR

Professor Brian Boyle, Deputy Vice-Chancellor, Enterprise, UNSW

The Progress and Challenges of the LTC System in China
Professor Du Peng, Vice President, Renmin University of China

9:30 – 10:15

KEYNOTE: Aged Care in Developing Countries: Emerging Experience and Challenges, with a focus on Asia
[Tyree Room] Chair: John Piggott

Philip O’Keefe, Practice Manager, Social Protection & Jobs Global Practice, East Asia and Pacific, World Bank Group

10:15 – 10:45

Morning Tea
[Scientia Foyer]

10:45 – 11:30

KEYNOTE: Redesigning Communities for Aged Society
[Tyree Room] Chair: John Piggott

Professor Hiroko Akiyama, The University of Tokyo

11:30 – 11:40

Short break
[Scientia Foyer]

11:40 – 13:00

[The Galleries 1 + 2]


SESSION A: Policy & Workforce
[Gallery 1] Chair: Yuanyuan Deng

  1. Older Australians’ planning for longer life: hoping for the best?

John McCallum, National Seniors Australia

  1. Older adult’s experiences of consumer directed care in Australia: A qualitative study

Tammy Aplin, School of Health and Rehabilitation Sciences, The University of Queensland 

  1. Strong and weak ties: Part of the picture in institutional elder abuse?

Susan Banks, School of Social Sciences, University of Tasmania

  1. Evaluating the effectiveness of an outreach service to aged care facilities: Geriatric Rapid Evaluation and Treatment (GREAT) service

Leesa Giang, Westmead Hospital

SESSION B: Long-term care practice
[Gallery 2] Chair: Héloïse Labit Hardy

  1. Attitude towards End-of-life medical decision among Healthcare Practitioners in Hong Kong

Cheuk Lap Ting, Chinese University of Hong Kong

  1. PACIFIC care model, Population-based-All inclusive-Comprehensive-Innovative-Functionally-Integrated Care model

Chin-Lon Lin, The Buddhist Tzu Chi Medical Foundation

  1. Learning from each other: International approaches to reduce psychotropic use for people in long-term aged care

Juanita Westbury, Wicking Dementia Research and Education Centre, College of Health and Medicine, University of Tasmania

  1. Effects of oral health screening on aspiration pneumonia risk for adults with dementia in residential aged care

Lynette Goldberg,  Wicking Dementia Research and Education Centre, School of Medicine, University of Tasmania

  1. Implementing rights-based practice in residential aged care

Catherine Joyce, Research and Innovation, Benetas Support Office



13:00 – 14:00

[Scientia Foyer]

14:00 – 15:00

KEYNOTE: Future trends in morbidity: implications for long term care
[Tyree Room] Chair: Bei Lu

Professor Carol Jagger, AXA Professor of Epidemiology of Ageing, Newcastle University

DISCUSSANT: Mark Cooper-Stanbury, Head, Disability and Ageing Unit, AIHW
Dependency trends in Australia

15:00 – 15:30

Afternoon Tea
[Scientia Foyer]

15:30 – 16:00

IN CONVERSATION: Cognitive ageing and decline
[Tyree Room]

Moderated by Julian Lorkin, Senior Journalist, UNSW Business School

Professor Kaarin Anstey, UNSW, CEPAR

Professor Lindy Clemson, The University of Sydney, CEPAR

16:00 – 18:00

[Scientia Foyer]

Refreshments will be served



CONFERENCE PROGRAM: FRIDAY, 3 AUGUST                                                                                                   
[John Niland Scientia Building]

8:45 – 9:00

Arrival and Registration
[Scientia Foyer]

9:00 – 10:00

PLENARY: The Aged Care Workforce
[Tyree Room] Chair: Héloïse Labit Hardy

Considerations for future aged care services and workforce
Tiffany Petre, Senior Manager, PricewaterhouseCoopers Australia

Establishing the foundations for growing and sustaining the workforce to meet the care needs of older Australians now and into the future
Helen Grinbergs, Assistant Secretary, Aged Care Policy Reform Branch, Department of Health

10:00 – 11:00

PLENARY: Long-term care insurance
[Tyree Room] Chair: Héloïse Labit Hardy

An Actuarial Perspective on Long Term Care Insurance
Professor Michael Sherris, UNSW, CEPAR

Design Considerations for a Public Long-Term Care Insurance System
Robert Yee, Director, PricewaterhouseCoopers LLP

11:00 – 11:30

Morning Tea
[Scientia Foyer]

11:30 – 12:50

[The Galleries 1 + 2]


SESSION C: Innovation
[Gallery 1] Chair: Sisi Yang

  1. Technology use for ageing in place

Jacinta Borilovic, Aging, Health and Work Research Unit, Faculty of Health Sciences, The University of Sydney, CEPAR

  1. Measuring outcomes of community aged care programs in Australia: Challenges, opportunities and the Australian Community Outcomes Measurement ACCOM tool

Beatriz Cardona, Department of Sociology, Macquarie University

  1. Management control systems for decentralised aged care operations

Rachael Lewis, School of Accounting, UNSW Business School, UNSW

  1. A Person-Centered Approach to Understand Emotion Regulation and Job Satisfaction in the Aged Care Workforce

Bichen Guan & Denise M. Jepsen, Business and Economics, Management Department, Macquarie University

SESSION D: Finance and Insurance
[Gallery 2] Chair: Yuanyuan Deng

  1. Predicting Transition of Older Women into and Through the Aged Care System over Time: A Multi-state Modelling Approach Using Aged Care Linked Data

Md Mijanur Rahman, Research Centre for Generational Health and Ageing, School of Public Health and Medicine, Faculty of Health and Medicine, The University of Newcastle

  1. Funding aged care: Insurance and choice

Ric Simes, UNSW School of Business / Deloitte        

  1. Flexible long term care insurance: An experimental study of demand

Hazel Bateman, CEPAR, UNSW

  1. Differentiation in Integrated Health Care policy approach: an empirical analysis based on regional healthy life expectancy in China

Mingxu Yang, School of Public Management, South China Agricultural University

12:50 – 14:00

[Scientia Foyer]

14:00 – 15:00

PLENARY: Falls prevention
[Tyree Room] Chair: Hazel Bateman

Preventing falls in older people: what’s the evidence?

Professor Robert Cumming, The University of Sydney, CEPAR

Establishing pathways and processes to implement and sustain evidence-based fall prevention in primary care

Professor Lindy Clemson, The University of Sydney, CEPAR


[Tyree Room]

Professor Hazel Bateman, UNSW, Deputy Director, CEPAR

Read more >> Global conference discusses deepening complexities of aged care


Conference Location
All Industry Day sessions on August 1 will be held in the Colonial Bank Theatre inside the AGSM Building at UNSW (Gate 11). Please refer to the linked map (G27).
All conference sessions on August 2-3 will be held in the John Niland Scientia Building at UNSW Sydney. Please refer to the linked map (G19).

Transport / getting to UNSW
The UNSW Kensington campus is located in Sydney's eastern suburbs, accessible via public transport from Central Station and other major transportation hubs located throughout Sydney. As parking on and around the UNSW campus is limited due to current light rail constructions, we encourage you to use public transport or travel by taxi to UNSW. Find further information on how to get to the campus on the UNSW website.

Internet Access
Wireless internet is available throughout the conference. You will need to pre-register in order to be able to use the wireless internet - details will be sent upon registration. However, please bring your own wireless access devices if you have critical work you will need to access.

List of nearby accommodation for visitors




Randwick Lodge 


211 Avoca St

Randwick, NSW 2031

9310 0700

Coogee Sands Hotel


161 Dolphin Street  

Coogee, NSW 2034

9665 8588

Travelodge Wynyard


7-9 York Street

Sydney, NSW 2000

9274 1222

Parade Lodge


173-175 Anzac Parade

Kensington, NSW 2033

9662 2554

Adina Apartment Hotel Coogee


183 Coogee Bay Road

Coogee, NSW 2034

9578 6000

St Marks Lodge


37 Rae Street

Randwick, NSW 2031

9310 0752

Conference chairs
Professor John Piggott, CEPAR Director, UNSW
Dr Bei Lu, CEPAR Research Fellow, UNSW

Academic committee
Professor John Piggott, CEPAR Director, UNSW
Dr Bei Lu, CEPAR Research Fellow, UNSW
Dr Héloïse Labit Hardy, CEPAR Senior Research Associate, UNSW
Dr Yuanyuan Deng, CEPAR Senior Research Associate, UNSW
Dr Sisi Yang, CEPAR, CEPAR Senior Research Associate, UNSW

Direct event or media enquiries to: Silke Weiss

Supported by


Friday, August 3, 2018 - 09:00
End date: 
Friday, August 3, 2018 - 20:00
UNSW, Sydney